We do size exchanges! Read the process below:

Defective item? Email us at orders@sowears.net with the pictures showing the defect, we will refund your money or exchange the product, as you like! Customer satisfaction is our utmost priority 💕

Size Exchange Condition:
  • Exchange request within 2 days of delivery
  • Size exchange is not applicable on sale items.
  • Product in original, perfect condition with intact tag
  • Customer bears all delivery charges
  • Refund/Exchange process takes 15-20 working days
  • Online purchases exchanged online; in-store exchanges at physical store

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    For Size Exchange in Karachi:

    Send us an email at orders@sowears.net mentioning the reason for the exchange with your order number and get a coupon code for exchange in reply.

    For Size Exchange in Other Cities of Pakistan:

    Send us an email at orders@sowears.net mentioning the reason for the exchange with the order number, and in reply we will send you our address for sending the return parcel, once you get the address you can send the exchange item in the same packaging, tagged and same condition. Kindly mention your ORDER NUMBER, NAME , CONTACT NUMBER on the return package.

    For Size Exchange Of International Orders:

    If you need a different size, please contact our customer support team within 5 days of receiving the item. Please note that the customer will be responsible for the shipping costs associated with sending the item back and with receiving the new item.

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    Note: Please make sure that the item being exchanged is in new, tagged, and odorless condition. If the item is not in this condition, we will not be able to process the exchange and the item will be shipped back to you.